Vinted Users Share Frustration Over Size Changes

Vinted users have been reacting angrily due to a modification that led to items being listed as the wrong size.

The popular resale platform has revised its sizing categories for women's and children's clothes but did not contact all users about the change.

Digital Channels Backlash

Countless users and merchants are expressing on platforms stating that platform listings now display a different size category versus the original listing as a result of the reclassification.

Vinted explained the updated approach better aligns with similar services.

They have suggested members to examine their items and update the measurements by hand when needed, resulting in member annoyance.

Sizing System Changes

Before the change, the sizing featured one number and one letter, like S/8 or M/10.

The revised method features a letter with a size spectrum for example S/UK 8-10.

For certain items, the sizing has been recategorised - such as a large size was formerly size 12 but is now a UK 16-18.

Member Accounts

A fashion influencer, who produces content about larger sizing, said the change "makes both selling and buying harder".

"Rarely do manufacturers list XL as sizes 20-22," as the platform currently indicates.

Another user, based in Glasgow, stated items she posted on Vinted with size 14 labels were appearing on the platform as measurements 20-22.

"If buyers measuring 20-22 acquire them they will likely be quite upset," she said.

Required Changes

A different user, based in Derby, said she had been left angered due to the update requiring manual adjustment the measurements for "each individual item".

"For me this is particularly frustrating, since I have chronic health issues and Vinted sales have been crucial following partial earnings loss," she stated.

Service Background

The platform boasts over 100 million users, with 18 million British users.

It has emerged as a preferred choice compared to resale services such as eBay and Depop.

This represents another occasion that an unexpected update on the platform has faced criticism: earlier, Vinted reversed a change regarding delivery choices after backlash from users.

Jasmine Green
Jasmine Green

A digital strategist with over a decade of experience in helping brands scale through innovative marketing techniques.